Privacy Policy

Chardin & Co. Telecommunication Privacy Policy

1. Introduction

Chardin & Co. (“we,” “us,” or “our”) is committed to protecting your privacy and communicating transparently about how your information is collected and used.

This Privacy Policy governs the collection and use of personal information through telecommunication services such as SMS and email. It is fully aligned with and governed by the FocalPoint Coaching Privacy Policy, which outlines our broader privacy and data governance framework for all clients and contacts.

2. Information We Collect

We may collect the following types of information:

  • Contact Information: Full name, phone number, email address, and mailing address
  • Business Information: Organization name, job title, and areas of interest
  • Billing Information: Secure payment data via third-party processors
  • Communication Preferences: Your chosen methods for receiving updates
  • SMS Opt-In Details: Your mobile number, consent timestamp, and message activity

3. How We Collect Your Information

Information is collected via:

  • Online forms on our website (e.g., contact forms, newsletter signup, discovery calls)
  • Email or phone communication
  • Signed client agreements or onboarding documents
  • In-person engagements (e.g., workshops, speaking events)

4. How We Use Your Information

Your data is used to:

  • Provide coaching, training, and professional services
  • Schedule and confirm appointments or sessions
  • Share service updates, insights, and content via SMS or email
  • Respond to client inquiries or support requests
  • Improve our offerings and digital experience

5. Messaging Terms & Conditions (SMS Policy)

By providing your phone number and opting in, you consent to receive SMS messages from Chardin & Co. at 1-(877)-21-COACH, including service notifications, updates, reminders, and exclusive offers.

Required Disclosures for SMS Compliance:

  • Message Frequency: Varies by service engagement
  • Message & Data Rates: May apply, depending on your mobile plan
  • Opt-Out: Reply STOP or CANCEL to unsubscribe
  • Help: Reply HELP or contact us directly for support

6. Information Sharing & Data Protection

We do not sell or share your personal or mobile opt-in information with third parties for promotional purposes.

We may securely share your information with trusted service providers for purposes such as:

  • Payment processing
  • Scheduling appointments
  • Managing CRM and communication tools

Mobile consent and opt-in data are never shared, sold, or disclosed and are used solely for communication between Chardin & Co. and you.

7. Your Choices & Opt-Out Options

You can opt out of communications at any time:

  • Reply STOP or CANCEL to any SMS
  • Click “Unsubscribe” in email communications
  • Contact us at mchardin@focalpointcoaching.com or call 1-(877)-21-COACH

You may also request access to, or deletion of, your personal information.

8. Policy Updates

We may update this Privacy Policy to reflect changes in law, service offerings, or technology. Updates will be posted to our website with a revised effective date.

9. Contact Us

If you have questions or wish to review, update, or delete your information, please contact:

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